Returns + Exchanges

Thank you for shopping at WANSOM.SHOP. We strive to provide you with an exceptional experience and luxurious products. If, for any reason, you are not completely satisfied with your purchase, we accept returns within 14 days of delivery.

Conditions for Returns:

The product must be returned in its original condition, unworn, unused, with all original tags and packaging intact.
Proof of purchase (order confirmation or receipt from WANSOM.SHOP) is required.
Return Shipping:

We offer free shipping on all initial orders from WANSOM.SHOP. However, customers are responsible for all return shipping costs, including any customs duties or taxes. We recommend using a trackable shipping service to ensure your return arrives safely at WANSOM.SHOP. We are not responsible for lost or damaged returns.

Refunds:

Once we receive and inspect your returned item from WANSOM.SHOP, we will process your refund within [Number] business days. The refund will be credited to your original payment method. Please note that it may take some time for your bank or credit card company to 1 process the refund.

Exchanges:

We currently do not offer exchanges at WANSOM.SHOP. If you wish to exchange an item, please return the original item and place a new order on WANSOM.SHOP.

How to Initiate a Return:

Contact us at  within 14 days of delivery to request a return authorization.
Provide your order number from WANSOM.SHOP and reason for the return.
We will provide you with further instructions on how to return your item to WANSOM.SHOP.